Michael filled out our enquiry form and we first spoke in June 2022. He was 18 months behind in mortgage payments and initially was enquiring about a cash offer for his property. He had spoken to several other companies who had all made similar offers, all of which he was unhappy to accept, even though he was starting to feel he would have to instead of facing repossession.

It was clear that Michael had plenty of equity in the property, even though he was struggling with the payments at the time. Michael was struggling with the phone calls from the lender (we understand that when in a position of repossession they can be a lot to deal with) and had adopted the very common ostrich approach: ‘Bury my head in the sand and keep it there, hoping it will work itself out’. He felt he had nowhere to turn to and every property company he spoke to only wanted to give an offer that cleared the mortgage but left him very little.

The Property Solutions Company had another option for Michael; one that gave him control of the property. We were a helping hand with everything and more importantly, rather than a quick cash sale, we left him with more money in his pocket. We did this by an assisted sale.

We sent Michael an authority form. This enabled us to speak to the lender on his behalf. We discussed our plan with the lender, and they agreed to pause the current repossession action. As the property was in Scotland, we organised and covered the upfront cost of the home report and the marketing costs for an estate agent. We also offered to attend the property to get it looking its best for selling, although after a video walkthrough with Michael and a short list, he felt this was not needed.

Moving forward, Michael asked the lender to discuss the file with us so that he didn’t have to keep dealing with calls from them. We gave regular updates twice a week to keep the lender fully up to speed with what was happening.

The property went on the market on the 11th of July 2022 and after some weekend viewings, we are hopeful of having an offer for the property soon.

Michael is now feeling much better about his situation and has commented that “the weight of the world has been lifted from his shoulders”. The property solutions company has been a “breath of fresh air in a market that was full of sharks” according to Michael.

We have been delighted to assist Michael with everything and are looking forward to securing a sale that will enable Michael to move on with his life. His property will not be repossessed and more importantly, he will have a decent amount of money from his equity.